Ricoh Europe realises strategic efficiency: Achieving 30% cost savings alongside enhanced employee experience.
2024-03-06
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24 mins
Discover how Tata Communications GlobalRapide unified communications platform helped Ricoh Europe achieve 30% cost savings while enhancing employee experience
Key Takeaways
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Ricoh Europe provides workplace experience and process automation across 25 EMEA countries supporting businesses of all sizes.
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Challenge:
Struggled with multiple communication tools including outdated ISDN telephony across European locations, causing inconsistent experiences, high costs and limited flexibility.
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Our Solution:
Tata Communications implemented GlobalRapide for Microsoft Teams with Global SIP Connect, providing cloud voice capabilities and seamless migration from legacy systems.
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Results:
Achieved 30% cost reduction, consistent user experience, enhanced mobility and simplified management with a single cloud-based service.
